Account Management
Easily add, modify, and delete accounts in your database. Easily monitor and follow-up every client you have.
-
Team Inbox
Control incoming emails by allocating each of them to unlimited number of inboxes. Any email that is assigned to you can be found on your unified inbox.
-
Accessibility and Sharing
Share to other team members or organization and work together in resolving tickets.
Keep each agent on the same phase
Easily allocate and prioritize tickets, then collaborate and get things done!
-
Tickets Priorities
Assign the priority level of each ticket according to its urgency and importance.
-
Tags
Uniquely tag each ticket according to its nature. Have sense on resolving it according to its nature.
-
Tasks
Integrate tasks in your ticket and follow-through on its history. Truth for you, Witty Projects and Witty Desk are found on the same page for you!
